Returns
Returns
After receipt of the order during a period of 14 working days you have the right to cancel the purchase agreement by email and to return the order within the same period. The shipping costs and vat/import duties are for the customer. Any payments made (excluding shipping costs and vat/import duties) will be returned within 14 days after receipt of the products. There is no right to a refund if the product has been used and/or damaged or if the order has been opened and/or not returned in its original packaging. After 14 working days, the purchase agreement becomes a fact.